Patient FAQs for Urgent Care & Walk-In Clinic
We strive to deliver outstanding service to every patient, every time you visit us. We’re passionate about what we do and we’ll take great care of you. Please read through our frequently asked questions below or give us a call so we can answer any other questions that you might have.
What do I need to bring with me to the Urgent Care?
We want your visit to be as convenient as possible. In order to expedite your care and treatment, please bring the following items with you:
Payment for insurance co-pay or self-pay option
To help us better serve you:
List of current medications
List of past surgeries and medical conditions
List of allergies
If I have slurred speech, face drooping and/or arm weakness, should I come to an Urgent Care?
These are warning signs of a possible stroke. Your best action is to call 911. Do not drive yourself to an Urgent Care or the hospital. An Urgent Care is not equipped to treat a stroke.
If I have chest pain, tightness, burning or heaviness and/or pain radiating down my arm or up into my neck, should I come to an Urgent Care?
These are warning signs of a possible heart attack. Your best action is to call 911. Do not drive yourself to an Urgent Care or the hospital. An Urgent Care is not equipped to treat a heart attack.
When is coming to an Urgent Care an appropriate choice?
Pine Knob Urgent Care offers treatment to patients of all ages for injury and illness. Typical ailments may include sore throat, flu, asthma attacks, or injuries including broken bones, cuts requiring stitches and more. We provide a one-stop option for unscheduled, time-sensitive care.